HubNut Technical Support



Email

Email can be forwarded to another email address you already have or you can retrieve it via our POP  server.  You can set up your email account at HubNut via the Personal Control Panel.  We us POP authenticated SMTP - this means you will need to POP your email account before you can send mail via the our SMTP gateway.

POP3/SMTP Email Account

There are lots of different email clients available that support the mail servers we use at HubNut  (POP3/SMTP) including Microsoft Outlook, Eudora and Pegasus Mail.  You will need to ensure that the following information is entered into your mail program.

  • Email Address The format is <username>@domain.tld e.g. myname@mydomain.co.uk where

    <username> is the user ID assigned to you (or those you have assigned to site users)

    <domain> is your hostname

    <tld> is the official domain ending e.g. .co.uk/ .net.uk/ .org.uk/ .com /.net /.org

  • POP3 server The format is www.domain.tld

  • SMTP Server The format is www.domain.tld

Please note that emails addressed to admin, root, sys, postmaster, nobody will be directed to our system operators.

Email Forwarding

Email forwarding is a way of sending mail to one email address (for example sales@yourdomain.co.uk) and having it automatically forwarded to another address (e.g. yourname@yourisp.co.uk).  Email forwarding may be set up via the Personal Control Panel.

Email Aliases

An unlimited number of aliases may be configured on the mail account.

Catchall Address

It is possible to set up a 'catch-all-address' on your account.  Simply add the alias '@www.yourdomain.com' .  This will collect all email sent to the domain.

 

Autoresponder / Vacation Reply

An auto responder can be set up, once activated if an email is sent to this address it will instantly respond with a custom email set by yourself, e.g. 'Thanks for emailing, we will reply shortly'.  Autoresponders can be activated from the Personal Control Panel.


Anti-Spam Policy

HubNut Limited does not allow spamming of any kind through its servers.  This includes sending mail through another companies server promoting a domain name that is hosted on our servers.



 Email : support@hubnut.net 

 

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